Round Lake, Illinois
Phone: (847) 546-2095
Office Hours: Mon to Fri 8:00am to 4:30pm
FAQs
How do online auctions work?
Our online auctions allow bidders to place bids on items through our auction platform during a scheduled auction period. Each item has a starting bid and will remain open until the auction closes. The highest bidder at closing wins the item.
Our online auctions allow bidders to place bids on items through our auction platform during a scheduled auction period. Each item has a starting bid and will remain open until the auction closes. The highest bidder at closing wins the item.
Do I need to create an account to bid?
Yes. All bidders must create an account n order to place bids. Registration helps ensure a secure and fair bidding process for all participants.
Yes. All bidders must create an account n order to place bids. Registration helps ensure a secure and fair bidding process for all participants.
Is there a buyer’s premium?
A buyer’s premium may apply to winning bids. The percentage, if applicable, will be clearly stated in the auction terms for each sale.
A buyer’s premium may apply to winning bids. The percentage, if applicable, will be clearly stated in the auction terms for each sale.
What forms of payment are accepted?
Accepted payment methods are outlined in the auction terms. Payment is required within the specified timeframe after the auction closes.
Accepted payment methods are outlined in the auction terms. Payment is required within the specified timeframe after the auction closes.
When is payment due?
Payment is typically due shortly after the auction ends. Specific payment deadlines will be provided in the auction terms and on your invoice.
Payment is typically due shortly after the auction ends. Specific payment deadlines will be provided in the auction terms and on your invoice.
Can I inspect items before bidding?
Inspection opportunities vary by auction. Inspection is encouraged before placing a bid to determine your bid amount. When available, inspection dates and times will be listed in the auction details.
Inspection opportunities vary by auction. Inspection is encouraged before placing a bid to determine your bid amount. When available, inspection dates and times will be listed in the auction details.
Are all items sold as-is?
Yes. All items are sold as-is, where-is, with no warranties or guarantees expressed or implied. It is the bidder’s responsibility to review item descriptions and attend inspections when available.
Yes. All items are sold as-is, where-is, with no warranties or guarantees expressed or implied. It is the bidder’s responsibility to review item descriptions and attend inspections when available.
How do I pick up my items after the auction?
Pickup dates, times, and locations will be provided after the auction closes. Buyers are responsible for removing their items during the scheduled pickup window.
Pickup dates, times, and locations will be provided after the auction closes. Buyers are responsible for removing their items during the scheduled pickup window.
Do you offer shipping?
Shipping availability depends on the auction and the item. If shipping is offered, details will be provided in the auction terms. Buyers are responsible for all shipping costs unless otherwise stated.
Shipping availability depends on the auction and the item. If shipping is offered, details will be provided in the auction terms. Buyers are responsible for all shipping costs unless otherwise stated.
What happens if I don’t pick up my items on time?
Failure to pick up items during the designated pickup period may result in forfeiture of the items and payment, along with possible additional fees.
Failure to pick up items during the designated pickup period may result in forfeiture of the items and payment, along with possible additional fees.
Can I retract or cancel a bid?
Bids are binding and cannot be canceled or retracted. Please bid carefully.
Bids are binding and cannot be canceled or retracted. Please bid carefully.
What if there is a dispute or technical issue during bidding?
Obenauf Auctions Online reserves the right to resolve disputes and address technical issues in accordance with the auction terms to ensure fairness and integrity.
Obenauf Auctions Online reserves the right to resolve disputes and address technical issues in accordance with the auction terms to ensure fairness and integrity.
Who do I contact if I have questions?
If you have questions before, during, or after an auction, please contact our team directly. We’re happy to assist.
If you have questions before, during, or after an auction, please contact our team directly. We’re happy to assist.